IT Services

KB articles related to all IT Services

Categories (5)

KB Articles used to troubleshoot User Accounts and Passwords

KB acticles used to troubleshoot telephone connectivity issues

KB acticles used to troubleshoot Wifi and Network connectivity issues

KB articles on UT Print Services including use of the shared campus printers.

KB Articles related to the IMS Data Center(s)

Articles (10)

Axium- Password Reset

Reset or expired password in Axium

How to install Axium/MiPACS

How to install Axium and MiPACS on Windows 10

MicroSoft Office 2013 and 2016- Retired

Starting November 1, 2021, the following versions of Outlook for Windows for 2013 and 2016 will not be able to connect with Office365 and Microsoft 365 services

Qualtrics-Survey Tool for Faculty, Staff and Students

Qualtrics- Surveys tool to create, maintain and analyze data from surveys.

Shared calendar appears in the Outlook web app but not in the desktop app

After setting up Office 365 on a new computer and not able to see the shared calendar In Outlook client. The Microsoft 365 feature must be selected in order or the calendar to appear

Software Center – SCCM

Software Center is part of Microsoft’s System Center Configuration Manager (SCCM) which allows IT to deploy, manage, support, and update applications and services across UTHSCSA domain joined computers.

Software Center will allow you to install a variety of licensed software on your own computer without requiring Administrative permissions.