KB acticles used to troubleshoot Wifi and Network connectivity issues

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Articles (13)

Pinned Article Does My Device Support WiFi 5 GHZ?

To determine if your mobile device is compatible for 5ghz wirless

Firefox Web browser Internal website error issue

After updating the Firefox browser to the newer version user are having issues navigating to internal uthscsa websites. It is prompting them to connect to VPN to view the page while the user is on campus connected directly to the network and or successfully connected to Global Protect. Turning off the DNS over HTTPS has resolved this issue.

How to Check if 5Ghz is Supported on your Mac Computer

This article details how users can determine if their Mac computer is capable of connecting to the 5GHz Wi-Fi network.

How to connect to HSCWave on an Android Device

This Knowledge Base article shows step by step instructions how to connect your Android device to HSCWave.

How to connect to HSCWave on an iOS Device

This article shows you step-by-step instructions how to connect your iOS device to HSCWave.

Remove WiFi Connection from a Macintosh Computer

How to remove known wifi networks from Macintosh computers

Remove WiFi Connection from a mobile device Android or iOS

How to remove stored networks from a mobile device

Remove WiFi Connection from a Windows PC

How to remove known WiFi networks from computer