You will need to install the Citrix Workspace app to be able to fully connect to the UT Epic apps. The following steps can be used on a personal-owned computer that you are setup as an administrator on.
Navigate to https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html Once the page loads click the "Download File" button.
Click the "Yes, I accept" button
Click the "Allow" button
At the bottom right side of your downloads you should have the CitrixWorkspaceApp.dmg file, Click to expand the downloads and double-click on the file.
Click on the "Install Citrix Workspace"
Press the "Allow" button
Click the "Continue" button
Click the "Continue" button
Click on the "Agree" button
Select the option for your situation. If you are unsure leave on "Install for all user...." and click on the "Continue" button.
Click the "Continue" button with the default options enabled.
Click the "Install" button
Enter the password and username if not already filled, then click the "Install Software" button
Leave the "Add Account" unchecked and click the "Continue" button
Click on the "Close" button
The installation is complete you can click the "Move to Trash" to remove the installer.
Now that the application has been installed, we want to ensure it is running in the background. Look for the Citrix icon at the top right in the Menu Bar. If you click on the Citrix icon you can disregard the 'Sign In' button, we just want to ensure that it is on the Menu Bar.
You may now navigate to the https://citrix.utmsa.com site to launch UT Epic. See attached article for instructions.
Access Epic via Citrix site – MacOS
https://uthscsa.teamdynamix.com/TDClient/2009/Portal/KB/ArticleDet?ID=92284