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You attempt to send an e-mail with a large attachment, or someone outside the university attempts to send you an e-mail with a large attachment, and the message is rejected due to size.

You received a notice that an e-mail file attachment is prohibited and you need to be able to send or receive the file.

A message flagged to be a secure message (using ++ in the subject line) is received by the recipient as a normal message instead of a "protected envelope".

User needs to reconfigure their POP or IMAP mail client after being migrated to Exchange Online.

Instructions on how to join or leave a distribution group.

this is how you set send on behalf for shared mailboxes and user mailboxes

Add a shared mailbox or calendar to your outlook

Beginner's guide to creating emails that are accessible for everyone.

The following steps will add a shared mailbox that a user already has permissions to. It will add the shared mailbox folder under the user personal mailbox.

•Permissions were granted but couldn’t see the folder, need to add the folder to your Outlook

two placed to look if the user is not receiving emails from inside or outside UTHSCSA

Sending emails from shared mailbox and receiving replies from that sent email

A setting that needs to be checked and confirmed or changed for outlook and for the migration to Exchange on line