If you are having issues hearing audio or communicating through you headset through jabber. You will have to enable your headset on jabber desktop application. Follow these instructions to do so.
How to's for Finesse Agent Software
This KB shows you 5 different ways to retrieve your Unity Voicemail
Troubleshooting steps for faxes
This article will show you how to make a long distance call using Cisco Jabber.
This article will show you how to reset you voicemail PIN.
Use these helpful tutorials to learn how to operate the Cisco handset and software
How to access/manage your voice mail and reset voice mail PIN