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    1. Knowledge Base
    2. IT Services
    3. Telephone and Mobile Devices

     Telephone and Mobile Devices

    KB acticles used to troubleshoot telephone connectivity issues

    Articles (22)

    Android -- Clearing Cache and Cookies in Chrome

    Campus Dialing Instructions

    Dialing instructions for sending Local and Long Distance calls on your Desk Phone or Faxes

    Enable Headset on Jabber

    If you are having issues hearing audio or communicating through you headset through jabber. You will have to enable your headset on jabber desktop application. Follow these instructions to do so.

    Enable WiFi Calling on Mobile Phone

    Finesse Agent Traning

    How to's for Finesse Agent Software

    How to Find the Serial Number of a Smartphone or Tablet

    How to Hard Reset a Cisco Phone

    How To Retrieve Voicemail

    This KB shows you 5 different ways to retrieve your Unity Voicemail

    How to send faxes via Rightfax on a PC

    How to use a Cisco Phone

    How to use Rightfax on a MAC

    How to use SELF CARE PORTAL

    iOS -- Clearing Cache and Cookies in Safari

    Jabber Error - Cannot find Services.... Cannot find Server....

    Long Distance Calls using Cisco Jabber

    This article will show you how to make a long distance call using Cisco Jabber.

    MeetMe Instructions

    Reset UNITY Voicemail PIN

    This article will show you how to reset you voicemail PIN.

    Rightfax - Unable to see incoming faxes within Rightfax Mailbox in Outlook

    RightFax New Client Install Instructions

    Temperature Self Screening Stations - How to submit an incident

    Voice Mail frequently asked questions

    How to access/manage your voice mail and reset voice mail PIN

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