Connecting to Global Protect VPN

Issue

Connecting to Global Protect VPN

Resolution:

1.  In the Task Bar Click on Global Protect icon or Right-Click on the GP icon on the far right and click Connect

 

 

2.  Under Setting Tab Sign in using your UTHSCSA credentials then click Apply

 

Portal:  gpgateway.uthscsa.edu

 

 

 

 

 

 

 

 

 

3.  Duo 2 Factor Authentication Pop-up

 

 

 

 

 

 

Select your preferred method of authentication:

  • Push Notification- Enter "1" and OK to send push notification on your mobile device. Tap on the request and Approve.
  •  Phone call:  Enter "2" and OK to receive a phone call on registered phone number. Answer the call Press any key during call to Approve
  • SMS Text:  Enter "3" and OK to receive a SMS Text.  Enter the code from text in Duo Pop Up and click OK.

*** Note Second pop-up box looks the same as initial pop-up ***

PasscodeOpen Duo Mobile App on your device and tap the key icon.  Type the code and click OK

Hardware TokenRetrieve code, enter the code and click OK


4.  Global Protect VPN now connected

 

33% helpful - 3 reviews

Details

Article ID: 16793
Created
Tue 9/27/16 10:14 AM
Modified
Mon 10/3/16 3:57 PM