Connecting to Global Protect VPN

Prerequisites

  1. Install and Enroll the DUO Mobile app on your phone
  2. Install Global Protect (Installation Guide)
  3. If you are new to UTHSCSA you must first change your temporary password at pwr.uthscsa.edu

Connecting to Global Protect: 

  1. Click on the Global Protect Icon.

    Windows: On the Task Bar click the up arrow to show the system tray and click the Global Protect Icon.
    Windows Task Bar: Global Protect System Tray Icon Shown

    Mac OS: On the Menu Bar click the Global Protect Icon.
    MacOS Menu Bar: Global Protect Icon

     
  2. Enter to Portal shown below, then click connect.
    Portal address: gpgateway.uthscsa.edu
    Global Protect Applet: Portal Address 'gpgateway.uthscsa.edu' entered

     
  3. Sign in using your UTHSCSA credentials (do not include @uthscsa.edu).
    Global Protect Applet: Login Screen

     
  4. On the DUO prompt enter the 6 digit code from your DUO Mobile app and click verify.
    ---OR---
    Select one of the options listed by entering the number next to it and click verify.

    Global Protect Applet: Two-Factor Prompt

     
  5. You should now be connected to Global Protect.
    Global Protect Applet: Connected

 

 

33% helpful - 6 reviews