KB acticles used to troubleshoot Wifi and Network connectivity issues

Articles (20)

Pinned Article Does My Device Support WiFi 5 GHZ?

To determine if your mobile device is compatible for 5ghz wirless

Global Protect (VPN)- IOS devices such as Ipad/iPhones

where and how to connect to Global Connect via Iphone

How to Check if 5Ghz is Supported on your Mac Computer

This article details how users can determine if their Mac computer is capable of connecting to the 5GHz Wi-Fi network.

How to connect to HSCWave on an Android Device

This Knowledge Base article shows step by step instructions how to connect your Android device to HSCWave.

How to connect to HSCWave on an iOS Device

This article shows you step-by-step instructions how to connect your iOS device to HSCWave.

How to login to the Computer Registration Portal

The Computer Registration Portal is a one-time login used to register computers, smartphones and tablets to the university's network the first time they connect. You will not be allowed to connect to the university network such as HSCWave without registering your device first. To find out more on the the portal, please visit http://uthscsa.edu/crp

Remove WiFi Connection from a Macintosh Computer

How to remove known wifi networks from Macintosh computers

Remove WiFi Connection from a mobile device Android or iOS

How to remove stored networks from a mobile device

Remove WiFi Connection from a Windows PC

How to remove known WiFi networks from computer