Change Gateway Location on Global Protect 5.0.8

Issue:

User are experiencing slow connectivity while on VPN

Resolution:

  1. Click on your system tray and show hidden icons > Click on the Global Protect icon

       2. Click on Gateway drop down > Select a new Gateway Location.

           Note: If you are connecting in Texas, we recommend using either US Central or US South

  1. Global Protect should automatically reconnect to the new Gateway Location

            Note: You may have to reauthenticate to reestablish your connection

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Details

Article ID: 91809
Created
Tue 4/14/20 9:55 AM
Modified
Tue 4/14/20 10:13 AM