Issue:
User are experiencing slow connectivity while on VPN
Resolution:
- Click on your system tray and show hidden icons > Click on the Global Protect icon
![](https://uthscsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=789ceef3-3d48-4fd0-a473-1fc66a811d9f.png)
2. Click on Gateway drop down > Select a new Gateway Location.
Note: If you are connecting in Texas, we recommend using either US Central or US South
![](https://uthscsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=24c45b7d-6057-45a9-bf00-a78a2db1907b.png)
- Global Protect should automatically reconnect to the new Gateway Location
Note: You may have to reauthenticate to reestablish your connection