Issue:
User are experiencing slow connectivity while on VPN
Resolution:
- Click on your system tray and show hidden icons > Click on the Global Protect icon
2. Click on Gateway drop down > Select a new Gateway Location.
Note: If you are connecting in Texas, we recommend using either US Central or US South
- Global Protect should automatically reconnect to the new Gateway Location
Note: You may have to reauthenticate to reestablish your connection