Telephone and Mobile Devices

KB acticles used to troubleshoot telephone connectivity issues

Articles (23)

Android -- Clearing Cache and Cookies in Chrome

Campus Dialing Instructions

Dialing instructions for sending Local and Long Distance calls on your Desk Phone or Faxes

Enable Headset on Jabber

If you are having issues hearing audio or communicating through you headset through jabber. You will have to enable your headset on jabber desktop application. Follow these instructions to do so.

Enable WiFi Calling on Mobile Phone

Finesse Agent Traning

How to's for Finesse Agent Software

How to Find the Serial Number of a Smartphone or Tablet

How to Hard Reset a Cisco Phone

How To Retrieve Voicemail

This KB shows you 5 different ways to retrieve your Unity Voicemail

How to send faxes via Rightfax on a PC

How to use a Cisco Phone

How to use Rightfax on a MAC

How to use SELF CARE PORTAL

iOS -- Clearing Cache and Cookies in Safari

Jabber Error - Cannot find Services.... Cannot find Server....

Long Distance Calls using Cisco Jabber

This article will show you how to make a long distance call using Cisco Jabber.

MeetMe Instructions

Reset UNITY Voicemail PIN

This article will show you how to reset you voicemail PIN.

Rightfax - Unable to see incoming faxes within Rightfax Mailbox in Outlook

RightFax New Client Install Instructions

Temperature Self Screening Stations - How to submit an incident

User Tutorials for Cisco Handset, Self-Care Portal and Jabber

Use these helpful tutorials to learn how to operate the Cisco handset and software

Voice Mail frequently asked questions

How to access/manage your voice mail and reset voice mail PIN