Jabber Error - Cannot find Services.... Cannot find Server....

Jabber Issue

Indicators:

            Cannot find your services automatically.  Click advanced settings to set up manually

Or

            Cannot connect to the server Internal server error

Or

            Too many incorrect logins.  Try again in an hour.

Solution for PC:

1. Look in the system tray and see if Jabber is running
   1. 
   2. Right click on Jabber and select exit Cisco Jabber
      1. 
2. Open C: Drive, then go into Users folder
   1. 
3. Open the user’s folder
   1. 
   2. Look for a folder called AppData
      1. If you do not see it go to the view option and check the Hidden Items box
         1. 

1. Open the AppData folder
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   2. Open the Local Folder
      1. 
      2. Open the Cisco folder
         1. 
         2. Open the Unified Communication folder
            1. Delete the Jabber folder
               1. 
            2. Hit the backup arrow 3 times
               1. 
   3. 

1. Open the Roaming folder
   1. 
      1. Open the Cisco Folder
         1. 
         2. Open the Unified Communication folder
            1. Delete the Jabber folder
               1. 

Close the