Enable WiFi Calling on Mobile Phone

Wifi calling capablities vary by carrier and mobile phone manufacture. To determine if your phone and carrier allow Wifi Calling see the links below.

Verizon:https://www.verizonwireless.com/support/wifi-calling-faqs/

AT&T: https://www.att.com/shop/wireless/features/wifi-calling.html

Sprint: https://www.sprint.com/en/support/solutions/services/faqs-about-wi-fi-calling.html

Enable Wifi Calling on iPhone:

  1. Go to the Home Screen.
  2. Tap Settings.
  3. Tap Phone.
  4. Tap Wi-Fi Calling.
  5. Tap or slide Wi-Fi Calling On This iPhone. (slider will be green)
  6. Tap Enable 
  7. Follow the onscreen instructions to enter a US address for use in the event of an emergency call (911).

       Once your address is saved, the Wi-Fi Calling setting will be turned on. You are now able to take and make Wi-Fi calls on your iPhone.

Enable Wifi Calling on Android Devices:

  1. Follow these steps to activate HD Voice. Skip this step if it's already activated.
    • Go to the Home Screen.
    • Open your Apps menu.
    • Tap Settings.
    • Tap Advanced Calling.
    • Tap Activate Advanced Calling.
    • Follow the onscreen instructions.
       
  2. Once HD Voice has been enabled, follow these steps to activate Wi-Fi Calling.
    • Go to the Home Screen.
    • Open your Apps menu.
    • Tap Settings.
    • Tap Advanced Calling.
    • Tap Activate Wi-Fi Calling.
  3. Follow onscreen instructions to enter a US address for use in the event of an emergency call (911).
    Once the address is saved successfully, the Wi-Fi Calling setting will be turned on.

        You are now able to take and make calls over Wi-Fi networks.

 

Print Article

Details

Article ID: 61848
Created
Wed 9/5/18 2:11 PM
Modified
Wed 9/5/18 2:14 PM