Services and product support for solutions led by the Vice President for Research Offices, to include: ERMS (Enterprise Research Management System), CTMS applications- eResearch, eRegulatory Complion, FindAStudy, Scholars/Pure, Institutional Biobanking, iLab, Freezerworks, Isensix and O.R.C.A product lines,). Additional support and services include study data and reporting. If this is an urgent issue, please contact us at our primary team inbox, vpr-it@uthscsa.edu or call 210-450-6666.

Services (13)

Complion

Support includes access requests, new user onboarding, application assistance and issue reporting. More information regarding the Complion platform can be found here: https://complion.com/.

Enterprise Research Management System (ERMS) Support

ERMS is UT Health San Antonio’s implementation of the Huron Research Suites. ERMS is a product suite used for Agreements, COI & COC, IRB and IACUC study submission management. Support includes access; permissions; configuration settings; reporting and more (https://erms1.uthscsa.edu). Additional information relating to the ERMS platform and its modules can be found at https://uthscsa.edu/vpr/services/erms

FindAStudy

Support includes application assistance and issue reporting for investigators, team members and regulatory analysts. FindAStudy presents study's which are open to enrollment and is available to the public.

Freezerworks

Support includes new user onboarding, data migration assistance and training, application assistance and issue reporting. Freezerworks is a platform to support the management of institutional biobanking inventory.

HRA Quicksight

HRA Quicksight is a reporting dashboard for the ERMS IRB and Agreements modules for central office use.

iLab

Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.

Inteum

Inteum is a product used by the Office of Technology and Commercialization to manage patents, trademarks, and other IP assets.

Isensix

Isensix is a monitoring device for some freezers at UT Health San Antonio. Support includes access, training, and general technical configuration support. If this is an emergency, please email vpr-it@uthscsa.edu

Online Research Compliance Assistant: ORCA Products

(To include O.R.C.A. , ORCA Analyst, CTO Analyst, PIMs Online, Phoenix Charge Master, Notifications)

REDCap

Support includes assistance with current REDCap projects built by the VPR teams, customizations to existing projects and user management and reporting.

Scholars

Support includes updating persons data not managed by UT Health SA's HR process; verifying publication information and training in order to understand what is presented for a user within the Scholars application. Contact us at scholars@uthscsa.edu for additional questions or information or for additional information go to https://scholars.uthscsa.edu/.

VPR websites, and Research Resources SharePoint help

Support includes providing assistance to VPR offices needing assistance in website maintenance and updates. VPR website updates include (updates to policies, procedures, meeting schedules, staff changes etc.)

WCG - eResearch

WCG-eResearch (https://www.uthscsa.edu/vpr/services/glossary#e... is the Clinical Trial (https://www.uthscsa.edu/vpr/services/glossary#C... Management System (CTMS) for the Institution (https://www.uthscsa.edu/vpr/services/glossary#I... which is used to document the study and patient activity for the Institution.