VPR IT managed application support includes all applications which fall under the Office of the Vice President for Research, including (O.R.C.A, CTMS applications: Velos and Complion, FindAStudy, Institutional Biobanking, iLab, Scholars). Services include access, training, issue reporting and customizations to O.R.C.A. products. If this is an urgent issue, please call 210-450-6666.