My Recently Visited Services
Schedule an in-person appointment at the UT Police Parking Services office.
Request expediting services for packages where the PO is not identified, damaged, department/contact not identified, over-shipment, wrong merchandise received, or other issues.
All laboratory equipment (centrifuges, freezers, refrigerators, etc.) must be cleared by Environmental Health and Safety prior to being moved, serviced, or repaired. Housekeeping and any other personnel, shall not move any equipment without safety clearance.
Request to connect with a specialist via your preferred method of communication (My Service Center/Phone Call/Teams/Email) for one-on-one assistance in completing travel forms, authorizations, etc.
All laboratories (chemical, biological, and radiological) must be cleared by Environmental Health and Safety prior to being remodeled, renovated, or cleaned. Housekeeping and/ or Facilities will not commence without a written safety clearance.
Request police services in support of your special event.
Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.
Support includes access requests, new user onboarding, application assistance and issue reporting. More information regarding the Complion platform can be found here: https://complion.com/.
WCG-eResearch (https://www.uthscsa.edu/vpr/services/glossary#e... is the Clinical Trial (https://www.uthscsa.edu/vpr/services/glossary#C... Management System (CTMS) for the Institution (https://www.uthscsa.edu/vpr/services/glossary#I... which is used to document the study and patient activity for the Institution.
Support includes new user onboarding, data migration assistance and training, application assistance and issue reporting. Freezerworks is a platform to support the management of institutional biobanking inventory.
The Project Request service is used to initiate a new IT service, process, and/or product.
ERMS is UT Health San Antonio’s implementation of the Huron Research Suites. ERMS is a product suite used for Agreements, COI & COC, IRB and IACUC study submission management. Support includes access; permissions; configuration settings; reporting and more (https://erms1.uthscsa.edu). Additional information relating to the ERMS platform and its modules can be found at https://uthscsa.edu/vpr/services/erms
Isensix is a monitoring device for some freezers at UT Health San Antonio. Support includes access, training, and general technical configuration support. If this is an emergency, please email vpr-it@uthscsa.edu
Promotion of internal and external events such as conferences, seminars, and community events.
Support includes providing assistance to Research and Innovation offices needing assistance in website maintenance and updates. Research and Innovation website updates include (updates to policies, procedures, meeting schedules, staff changes etc.)