My Recently Visited Services
Request expediting services for packages where the PO is not identified, damaged, department/contact not identified, over-shipment, wrong merchandise received, or other issues.
Request security cameras be installed within your department space.
All laboratory equipment (centrifuges, freezers, refrigerators, etc.) must be cleared by Environmental Health and Safety prior to being moved, serviced, or repaired. Housekeeping and any other personnel, shall not move any equipment without safety clearance.
Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.
Request or change access to the shared campus printers that are located throughout the hallways.
Request to connect with a specialist via your preferred method of communication (My Service Center/Phone Call/Teams/Email) for one-on-one assistance in completing travel forms, authorizations, etc.
Request a background check students, student applicants, resident students, visiting students, employees, prospective employees, temporary employees, visitors, vendors and contractors.
Support includes updating persons data not managed by UT Health SA's HR process; verifying publication information and training in order to understand what is presented for a user within the Scholars application. Contact us at scholars_support@uthscsa.edu for additional questions or information or for additional information go to https://scholars.uthscsa.edu/.
Application Owners: Use this service request for assistance with setting up your application, or if you have issues, or questions.
Applicants: If you are an applicant and have questions related to the available programs, please contact the Program Contact.
All non-uthscsa users can email vpr-it@uthscas.edu with questions.
The Project Request service is used to initiate a new IT service, process, and/or product.
Support includes new user onboarding, data migration assistance and training, application assistance and issue reporting. Freezerworks is a platform to support the management of institutional biobanking inventory.
WCG-eResearch (https://www.uthscsa.edu/vpr/services/glossary#e... is the Clinical Trial (https://www.uthscsa.edu/vpr/services/glossary#C... Management System (CTMS) for the Institution (https://www.uthscsa.edu/vpr/services/glossary#I... which is used to document the study and patient activity for the Institution.
Isensix is a monitoring device for some freezers at UT Health San Antonio. Support includes access, training, and general technical configuration support. If this is an emergency, please email vpr-it@uthscsa.edu