My Recently Visited Services

Request expediting services for packages where the PO is not identified, damaged, department/contact not identified, over-shipment, wrong merchandise received, or other issues.


Provide the police department with information about a VIP or media event on campus.


WCG-eResearch (https://www.uthscsa.edu/vpr/services/glossary#e... is the Clinical Trial (https://www.uthscsa.edu/vpr/services/glossary#C... Management System (CTMS) for the Institution (https://www.uthscsa.edu/vpr/services/glossary#I... which is used to document the study and patient activity for the Institution.


Recorded security camera video footage is stored for only 30 days per records retention requirements, and then automatically deleted by the video management system.


The Project Request service is used to initiate a new IT service, process, and/or product.


Application Owners: Use this service request for assistance with setting up your application, or if you have issues, or questions.

Applicants: If you are an applicant and have questions related to the available programs, please contact the Program Contact.

All non-uthscsa users can email vpr-it@uthscas.edu with questions.


Request card access to a campus location.


ERMS is UT Health San Antonio’s implementation of the Huron Research Suites. ERMS is a product suite used for Agreements, COI & COC, IRB and IACUC study submission management. Support includes access; permissions; configuration settings; reporting and more (https://erms1.uthscsa.edu). Additional information relating to the ERMS platform and its modules can be found at https://uthscsa.edu/vpr/services/erms


Request or change access to the shared campus printers that are located throughout the hallways.


Support includes providing assistance to Research and Innovation offices needing assistance in website maintenance and updates. Research and Innovation website updates include (updates to policies, procedures, meeting schedules, staff changes etc.)


Request to connect with a specialist via your preferred method of communication (My Service Center/Phone Call/Teams/Email) for one-on-one assistance in completing travel forms, authorizations, etc.


All laboratories (chemical, biological, and radiological) must be cleared by Environmental Health and Safety prior to being remodeled, renovated, or cleaned. Housekeeping and/ or Facilities will not commence without a written safety clearance.


Schedule an in-person appointment at the UT Police Parking Services office.


(To include O.R.C.A. , ORCA Analyst, CTO Analyst, PIMs Online, Phoenix Charge Master, Notifications)


Report a lost or stolen parking permit.


Report a lost or stolen key.


Security incident remediation


Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.