My Recently Visited Services

Request card access to a campus location.

Request to connect with a specialist via your preferred method of communication (My Service Center/Phone Call/Teams/Email) for one-on-one assistance in completing travel forms, authorizations, etc.

Request expediting services for packages where the PO is not identified, damaged, department/contact not identified, over-shipment, wrong merchandise received, or other issues.

Request for Travel Authorization.

Request a key to access a campus location.

Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.

If you have lost your campus ID/Access badge you can deactivate your access.

For employee separations to retrieve issued items and remove account holds.

All laboratory equipment (centrifuges, freezers, refrigerators, etc.) must be cleared by Environmental Health and Safety prior to being moved, serviced, or repaired. Housekeeping and any other personnel, shall not move any equipment without safety clearance.

Register your bicycle with the police department.

You can sign up for a parking waitlist online.

Recorded security camera video footage is stored for only 30 days per records retention requirements, and then automatically deleted by the video management system.

Report a lost or stolen key.

Support includes updating persons data not managed by UT Health SA's HR process; verifying publication information and training in order to understand what is presented for a user within the Scholars application. Contact us at scholars_support@uthscsa.edu for additional questions or information or for additional information go to https://scholars.uthscsa.edu/.

ERMS is UT Health San Antonio’s implementation of the Huron Research Suites. ERMS is a product suite used for Agreements, COI & COC, IRB and IACUC study submission management. Support includes access; permissions; configuration settings; reporting and more (https://erms1.uthscsa.edu). Additional information relating to the ERMS platform and its modules can be found at https://uthscsa.edu/vpr/services/erms

Request security cameras be installed within your department space.

Support includes access requests, new user onboarding, application assistance and issue reporting. More information regarding the Complion platform can be found here: https://complion.com/.

Support includes assistance with current REDCap projects built by regulatory teams within Research and Innovation, customizations to existing projects and user management and reporting.

Schedule an in-person appointment at the UT Police Parking Services office.

Isensix is a monitoring device for some freezers at UT Health San Antonio. Support includes access, training, and general technical configuration support. If this is an emergency, please email vpr-it@uthscsa.edu

The Project Request service is used to initiate a new IT service, process, and/or product.