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    1. Knowledge Base
    2. TeamDynamix User Guides
    3. Ticketing & Support Requests
    4. Technician Help Guides

    Technician Help Guides

    Ticketing help guides and resources for TDNext

    Articles (5)

    TeamDynamix: Assigning a Ticket

    How to assign a service request to a Technician within TeamDynamix

    TeamDynamix: Finding a Request in TDNext

    How to search for and find service requests within TDNext.

    TeamDynamix: Understanding Tickets & Service Requests' Details

    This guide details the different elements you may view on a service request received within TDNext

    TeamDynamix: Updating a Ticket

    How to view, update, and edit service requests in TDNext.

    TeamDynamix: Working with Ticket Tasks

    How to create, view, update, and delete ticket tasks.
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