Systems Operations and Administration offers Offsite Data Storage, Server Data Backups, and a restore service for customers having a Server Management Agreement or Leased Mass Storage.
Begin process to plan a new website.
Request assistance with updating content or making a design/functionality change on an existing website.
Request support for UT Health computers and peripherals / accessories
Create a UT Health SA network domain account, change a domain account, disable account for faculty, staff, student, vendor or guest.
Creation of a UT Health email account (uthscsa.edu)
Request to add or modify group memberships to existing LMS Contracts, IMS managed departmental file servers and web servers.
Request changes to an existing UT Health email account. This includes changing ownership, email forwarding, granting send as or send on behalf permissions, restoring mailboxes or requesting access to an email account of a terminated or transferred employee.
AxiUm support for Mac or PC. Includes problems connecting to Axium, error messages, loss of functionality.
Use this option if you experience email incidents related to OWA, Outlook or mobile phone issues.
IMS / Infrastructure Solutions provides all network connections to UT Health SA campuses and/or associated facilities. Basic network service includes static IP and DNS requests.
SharePoint is a tool that allows you to collaborate with your colleagues, store, organize and share information and to create and maintain web sites.
Request or change access to the shared campus printers that are located throughout the hallways.
Request to create, delete, or modify a shared/resource mailbox.
IMS / Infrastructure Solutions provides long distance services for UT Health SA. Long distance authorization codes are created for UT Health SA employees and are solely intended for use by the individual to whom the code was issued.
Request creation of a LISTSERV list or Exchange distribution list or changes to an existing list.
IMS / Infrastructure Solutions provides voice mail service via Cisco Unity. This service allows you to retrieve our voice messages and view missed calls through Cisco Jabber or your Cisco Telephone.
Support for AxiUm accounts including passwords, access, add/change user profiles.
SharePoint is a tool that allows you to collaborate with your colleagues, store, organize and share information and to create and maintain web sites.
IMS System Operations and Administration offers managed servers, hosted server environment, virtual servers, physical servers, and server software installation services.
IMS / Infrastructure Solutions provides a digital fax solution, RightFax.
Request assistance for LISTSERV issues.
The addition of internet Wi-Fi, broadband, or hot spots to a mobile device such as an iPad or tablet.
Request a Pager, Modify (name), Disconnect Service, Replace a Pager
Digital certificates allow the user to substitute a handwritten signature. Digitally signing PDF files is the preferred format for distribution of certain documents at UT Health San Antonio.