My Recently Visited Services

Report a lost or stolen key.


Application Owners: Use this service request for assistance with setting up your application, or if you have issues, or questions.

Applicants: If you are an applicant and have questions related to the available programs, please contact the Program Contact.

All non-uthscsa users can email vpr-it@uthscas.edu with questions.


Request card access to a campus location.


Request to connect with a specialist via your preferred method of communication (My Service Center/Phone Call/Teams/Email) for one-on-one assistance in completing travel forms, authorizations, etc.


Support includes updating persons data not managed by UT Health SA's HR process; verifying publication information and training in order to understand what is presented for a user within the Scholars application. Contact us at scholars_support@uthscsa.edu for additional questions or information or for additional information go to https://scholars.uthscsa.edu/.


Request police services in support of your special event.


ERMS is UT Health San Antonio’s implementation of the Huron Research Suites. ERMS is a product suite used for Agreements, COI & COC, IRB and IACUC study submission management. Support includes access; permissions; configuration settings; reporting and more (https://erms1.uthscsa.edu). Additional information relating to the ERMS platform and its modules can be found at https://uthscsa.edu/vpr/services/erms


Request extra patrol-bys of your work area.


Request a panic alarm installation on your computer.


Support includes new user onboarding, training, application assistance, PID assistance (internal and external), monthly reporting and issue reporting. iLab software provides a unified interface for core facility request management, equipment reservations, project tracking, billing and invoicing, and reporting.


Request a key to access a campus location.


All laboratory equipment (centrifuges, freezers, refrigerators, etc.) must be cleared by Environmental Health and Safety prior to being moved, serviced, or repaired. Housekeeping and any other personnel, shall not move any equipment without safety clearance.


All laboratories (chemical, biological, and radiological) must be cleared by Environmental Health and Safety prior to being remodeled, renovated, or cleaned. Housekeeping and/ or Facilities will not commence without a written safety clearance.


Support includes assistance with current REDCap projects built by the VPR teams, customizations to existing projects and user management and reporting.


(To include O.R.C.A. , ORCA Analyst, CTO Analyst, PIMs Online, Phoenix Charge Master, Notifications)