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A user receives a notice that a change has been made that requires them to restart Outlook even though they have not been migrated to Exchange Online or were previously migrated. ... exo ... Problem: A user receives a notice that a change has been made that requires them to restart Outlook even though they have not been migrated to Exchange Online or were previously...

User needs to reconfigure their POP or IMAP mail client after being migrated to Exchange Online. ... exo ... Problem: User needs to reconfigure their POP or IMAP email program after being migrated to Exchange Online.   Resolution: The server settings in the email program will need to be...

User needs to reconfigure Mac OS X Mail after being migrated to Exchange Online. ... exo ... Problem: User needs to reconfigure Mac OS Mail after being migrated to Exchange Online. Resolution: User will need to create a new profile in Mail to log into Exchange...

User needs to change their mail configuration in the native (default) Android mail app after being migrated to Exchange Online. ... exo ... Problem: User needs to change their mail configuration in the native (default) Android mail app after being migrated to Exchange Online.   Resolution: Android does not generally allow...

User needs to set up Outlook app on Android device after being migrated to Exchange Online. ... exo ... Problem: User needs to set up Outlook app on Android device after being migrated to Exchange Online.   Resolution: User will need to remove existing UTHSCSA Exchange account and...

User needs to reset email on Mac Desktop/Laptop due to migration to Exchange Online. ... exo ... Problem: User needs to reset email on Mac Desktop/Laptop due to migration to Exchange Online.   Resolution: User will need to delete and re-create their Outlook email...

User needs to log into OWA after being migrated to Exchange Online. ... exo ... Problem: User needs to log into OWA after being migrated to Exchange Online.   Resolution: User will need to log into the new URL web address for OWA on Office...

User needs to reconfigure Outlook on a PC after being migrated to Exchange Online. ... exo ... Problem: User needs to reconfigure Outlook on a PC after being migrated to Exchange Online.   Resolution: User may need to adjust some settings in Outlook to log into Exchange Online...

A user needs to manage a distribution list they own after being migrated to Exchange Online. ... exo ... Problem: A user receives an error when trying to manage a distribution list they own after being migrated to Exchange Online.  The error message typically is as...

User needs to change their mail configuration in the native iPhone mail app after being migrated to Exchange Online. ... exo ... Problem: User needs to change their mail configuration in the native iPhone mail app after being migrated to Exchange Online.   Resolution: User will need to have their UTHSCSA Exchange...

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To get the most from your virtual desktop, install the VDI Horizon Client on your workstation. You can also access your virtual desktop using https://mydesktop.uthscsa.edu when you are remote or... ... Run the file VMware-Horizon-Client-***.exe by selecting the Up Arrow and selecting Run. Alternatively, you can navigate to your Downloads folder and double click the file...

Shows contact information and steps to follow for support ... ExamSoft 24/7 866-429-8889 ext. 1 2. ExamSoft Help Center: https://support.examsoft.com/hc/en-us 3. UTHealthSA Phone Support 210-567-7777 option 1 4.

Troubleshooting steps for faxes ... Line and Number Verification Correct Number: Double-check the recipient’s fax number and ensure it is exactly 10 digits (ex. 210-999-9999).

Run the file called “pc-mobility-print-printer-setup-1.0.341[mobilityprint.uthscsa.edu].exe by double-clicking the file or right-clicking the file and selecting “Run as administrator” A “