Knowledge Base

Categories (7)

IT Services

KB articles related to all IT Services

Web / Digital Platform Mgmt. & Content Maintenance

KB Articles related to maintaining your institutional WordPress or Drupal website, social media platforms, and the content on your digital presences.

Human Resources

KB articles related to various HR topics including UT Health Learns

Prior Approval

KB Articles related to the Prior Approval process

MOVEit Automation

SON SimLab

KB articles related to the SON SimLab

Clinical Services

Articles (14)

Authorize.net Installation

Installing authorize.net

Conference Call - MicroSoft TEAMS

Dell Endpoint Protection ATP (Cylance) Uninstall

Dell Endpoint protection fro Mac

Email message rate limit

Email Send Limits

How do I get my W2/ Set up an Electronic W2

These instructions will allow you to retrieve and print your W-2 through the Health Science Center portal, rather than waiting for it to be delivered by the US mail. As well as some common questions about the electronic form of your W-2.

How to check Windows version

How to upgrade Windows 10 version 1903

Install Citrix Workspace for Windows OS

Microsoft Exchange Reconfiguration Guide on Mac OS

Steps to remove Exchange accounts on MAC OS X systems and iOS. A kb article already exists for iOS phone setup.

Microsoft Forms Business Use Cases

MSRH - Issue of a PRP Documentation

Issue a Property Removal Permit instructions

MSRH Senso Configuration (to be competed after installation of node and probe)

To be completed after SENSO installation
Shows how to configure Senso

MSRH SENSO Installation

How to Install SENSO at the MSRH

SecureDoc Manually Remove Disk Encryption by Win Magic

SecureDoc Manually Remove Disk Encryption by Win Magic