Knowledge Base

Categories (7)

IT Services

KB articles related to all IT Services
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Web / Digital Platform Mgmt. & Content Maintenance

KB Articles related to maintaining your institutional WordPress or Drupal website, social media platforms, and the content on your digital presences.
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Human Resources

KB articles related to various HR topics including UT Health Learns
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Prior Approval

KB Articles related to the Prior Approval process
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MOVEit Automation

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SON SimLab

KB articles related to the SON SimLab
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Clinical Services

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Articles (11)

Conference Call - MicroSoft TEAMS

Dell Endpoint Protection ATP (Cylance) Uninstall

Dell Endpoint protection fro Mac

How to check Windows version

Install Citrix Workspace for Windows OS

Microsoft Exchange Reconfiguration Guide on Mac OS

Steps to remove Exchange accounts on MAC OS X systems and iOS. A kb article already exists for iOS phone setup.

Microsoft Forms Business Use Cases

MSRH - Issue of a PRP Documentation

Issue a Property Removal Permit instructions

MSRH Senso Configuration (to be competed after installation of node and probe)

To be completed after SENSO installation
Shows how to configure Senso

MSRH SENSO Installation

How to Install SENSO at the MSRH

SecureDoc Manually Remove Disk Encryption by Win Magic

SecureDoc Manually Remove Disk Encryption by Win Magic

Zoom - Transferring Control of Meetings Between Zoom Users

Transferring control of meetings between Zoom users. This is a good option for users who host regular meetings and will be out of the office temporarily or when a department is waiting to hire for an open position and needs to continue with scheduled meetings.
Note: Both new owner and original host must have paid (not basic/free) Zoom licenses for this option to be functional.