You will need to install the Citrix Workspace app to be able to fully connect to the UT Epic apps. The following steps can be used on a personal-owned computer that you are setup as an administrator on.
Navigate to https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html Once the page loads click the top most Download File button
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Click the "Yes, I accept" button
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The download should start, you should see download queue popup in the top right. When it is complete please double-click the download to start the installer
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Press the "Continue" button
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Place a check mark in the "I Agree" box and click the "Continue" button
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Uncheck all the Add-ons in this step if you can, if it won't allow you to uncheck the "Enable single sign on" you can proceed and click the "Continue" button
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Once the app is installed you will get a window asking for the URL or email address, you can close this window.
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We will want to confirm that it is running in the background. Click the upward arrow in the bottom right-hand side, open the system tray, and confirm the Citrix workspace app is loaded.
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You may now navigate to the https://epic-storefront.et0582.epichosted.com/Citrix/EpicWeb/ site to launch UT Epic