You will need to install the Citrix Workspace app to be able to fully connect to the UT Epic apps. The following steps can be used on a personal-owned computer that you are setup as an administrator on.
Navigate to https://www.citrix.com/downloads/workspace-app/windows/workspace-app-for-windows-latest.html Once the page loads click the top most Download File button
Click the "Yes, I accept" button
The download should start, you should see download queue popup in the top right. When it is complete please double-click the download to start the installer
Press the "Continue" button
Place a check mark in the "I Agree" box and click the "Continue" button
Uncheck all the Add-ons in this step if you can, if it won't allow you to uncheck the "Enable single sign on" you can proceed and click the "Continue" button
Once the app is installed you will get a window asking for the URL or email address, you can close this window.
We will want to confirm that it is running in the background. Click the upward arrow in the bottom right-hand side, open the system tray, and confirm the Citrix workspace app is loaded.
You may now navigate to the https://epic-storefront.et0582.epichosted.com/Citrix/EpicWeb/ site to launch UT Epic