Problem:
- User needs to clear browser cache in order to access a website.
Solution:
- Open the browser and follow the steps to clear browser cache.
Steps:
1. Click the Menu icon (three stacked horizontal lines) in the upper right hand corner, click History, then click Clear Recent History....
![](https://uthscsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=72c9ea32-bb88-4ef3-a86d-8dd895ba9284.png)
2. Select "Everything" on the Time range to clear field. Then, click Details and select both Cookies and Cache. Click Clear Now.
![](https://uthscsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=ace9bc9e-67c2-4c9d-bc85-b89b4ea2fee6.PNG)