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Changing your name, title, phone number, or office location in the directory
User needs to change the name, title, phone number, and/or office location listed in the directory and Global Address Book.
How to Find the Name of your Computer/Device/Machine
Name changes are not reflected in Outlook Global Address List (GAL)
A requested name change or e-mail address change has been processed by IMS but is not appearing in the Global Address List (GAL) in Outlook.