If you are receiving and error message like the one below this article will help walk you through the steps to get it fixed.
If this is your first time accessing Data Warehouse on this computer, or if your computer has recently been re-imaged, then a few settings need to be changed so you can access the Data Warehouse. Find the appropriate guide below, follow the steps, then try logging in again. If you are a new employee you will need to contact your department ACE to request access.
If you are using a PC click here.
If you are using a Mac click here.
If you don't have administrative privileges on your computer contact the Service Desk at 210-567-7777 or at IMS-ServiceDesk@uthscsa.edu
If you continue to have issues after changing your network settings contact Business Application User Support at 210-450-0090 or dcats@uthscsa.edu
Additional on-demand training materials and guides can be found on the Business Application User Support intranet page.