Summary: Sometimes editing or submitting an item in PeopleSoft Financials you will receive and error saying "Data being added conflicts with existing data. When adding a new item to the database the system found a conflicting item already exists," see screen shot below. There are a few scenarios that can cause this error. They are listed below along with their respective fixes.
1. You are editing a requisition or payment request:
To fix this error clear your cache, exit out of the browser, log back into PeopleSoft Financials and resume editing your requisition or payment request. If the error continues try using a different browser.
Note: Internet Explorer 11 is the recommenced browser when using PeopleSoft Financials.
2. You are approving a payment request or requisition:
To fix the error wait a few minutes and try approving the requisition or payment request again. If the error continues clear your cache, exit out of the browser, log back into PeopleSoft Financials and try again. If the error persists after that try using a different browser.
Note: Internet Explorer 11 is the recommenced browser when using PeopleSoft Financials.
3. You are an ACE attempting to add or remove access to a user in Financials:
As an ACE if you receive this error when trying to add or remove access for a user in ACE Security it often means the previous ACE didn't remove access from the individual before they were transferred. First you would need to click "Add". Next search for the dept ID you are trying to add in the Dept ID field by clicking the magnifying glass, typing the DeptID into "Department" field then click "Look up", click the blue hyperlinked department ID, then click "Search". Make sure all of the checkboxes are unchecked then click "Save".
Click "Return to Search", look up the user's profile, and add access as you normally would.
If the error priests contact Business Application User Support at 210-450-0090 or dcats@uthscsa.edu.