Dell Endpoint Protection ATP (Cylance) Uninstall

v1401 and Later

SLN303866_en_US__1icon Note: For information on obtaining the installer, reference How to Download Endpoint Security Suite Enterprise.

To uninstall the product:

  1. Double-click the Endpoint Security Suite Enterprise-X.X-Release.dmg to mount the installer.

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Figure 1: Endpoint Security Suite Enterprise disk image

SLN303866_en_US__1icon Note: X.X represents the installer version variable.

  1. Double-click Utilities.

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Figure 2: Product Utilities folder.

  1. Double-click Uninstall Endpoint Security Suite Enterprise.

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Figure 3: Uninstall Endpoint Security Suite Enterprise application.

  1. Click Uninstall.

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Figure 4: Uninstall menu prompt.

  1. To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.

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Figure 5: Uninstall credential prompt.

  1. Click OK.

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Figure 6: Uninstall confirmation.

SLN303866_en_US__1icon Note: If a failure is encountered during uninstall, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.


 

 

v1391

SLN303866_en_US__1icon Note: For information on obtaining the installer, reference How to Download Endpoint Security Suite Enterprise.

To uninstall the product:

  1. Search via Spotlight for Uninstall DellAdvancedThreatProtection.

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Figure 7: Searching results for Uninstall DellAdvancedThreatProtection.

  1. Double-click on Uninstall DellAdvancedThreatProtection.

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Figure 8: Uninstall DellAdvancedThreatProtection application.

  1. Click Yes to confirm uninstall of DellAdvancedThreatProtection.

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Figure 9: Uninstall product confirmation.

  1. To confirm uninstall, populate the Username and Password of a local administrator. Once populated click OK.

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Figure 10: Administrator credential prompt.

  1. Uninstall is complete. No restart is required.

SLN303866_en_US__1icon Note: If a failure is encountered during uninstall, reference How to Collect Logs for Dell Endpoint Security Suite Enterprise.

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Details

Article ID: 91947
Created
Mon 12/14/20 3:47 PM
Modified
Mon 12/14/20 4:06 PM