Telephone - Move, Add, or Changes


IMS / Infrastructure Solutions provides all voice services for UT Health SA. This includes installation of new phones, disconnects, moves, and changes for existing telephones services.

Click on the Request Service button to request a service.



All UT Health SA faculty and staff.

Please contact the IMS Service Desk at 210-567-7777 option 1



One Time Charges:

  • Moves with active cable: no charge
  • New installs/Moves with an existing cable that is not active: $356
  • New installs/Moves without cable: $585
  • Disconnect: $20
  • Feature changes to current phone (ie, adding extension(s), name changes, phone functions, etc): $10

Monthly Reoccurring Charges (prices include device and voicemail):

    All phone types:$27.50