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Network Services (Break / Fix)

Introduction:

IMS / Infrastructure Solutions provides break / fix assistance for all network services.

Click on the Network Break / Fix button to request a service.

 

Eligibility:

UT Health faculty, staff and students.

 

For additional information, check these categories in the Knowledge Base:

Telephones information & instruction

Voicemail information & instruction

Long Distance information

 

Need other assistance? See the following related services:

RightFax Information and Instruction

 

Please contact the IMS Service Desk at 210-567-7777 option 1

UT MED Help Desk 210-450-4800

 

Cost:

No charge for repair services, dependent on incident requiring