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Network Services (Break / Fix)


IMS / Infrastructure Solutions provides break / fix assistance for all network services.

Click on the Network Break / Fix button to request a service.



UT Health faculty, staff and students.


For additional information, check these categories in the Knowledge Base:

Telephones information & instruction

Voicemail information & instruction

Long Distance information


Need other assistance? See the following related services:

RightFax Information and Instruction


Please contact the IMS Service Desk at 210-567-7777 option 1

UT MED Help Desk 210-450-4800



No charge for repair services, dependent on incident requiring