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Network Services (Basic)


IMS / Infrastructure Solutions provides all network connectivity to UT Health SA campuses and/or associated facilities. Basic network service includes network cable installation, activation, static IP and DNS requests. 

Click on the Network Srv Basic button to request a service.



All UT Health SA faculty and staff.


For additional information, check these categories in the Knowledge Base:

Data Network Connections

Communications Infrastructure and Equipment (HOP)


Need other assistance? See the following related services:

Telephones information & instruction 

Cisco Jabber information & videos

Guest Wireless information 

Eduroam Wireless information 

HSCWave Wireless information 

Static IP information 

Password Security information 

RightFax Information and Instruction


Please contact the IMS Service Desk at 210-567-7777 option 1



One Time Charges:

  • New data network drop: $465
  • Data Network activation w/ existing wire: $285
  • Data network pre-wire (no activation): $180
  • Re-certify active port: $53

No Charge Services:

  • Static IP
  • DNS