New computer first time log on

Issue:

• A user cannot log on to a new computer

Resolution:

• Windows:
  • Connected to the HSC network
    • log in using domain credentials (first use of domain credentials)
  • Not connected to the HSC network
    • username = .\TempUser
    • password = unique to computer and provided on paperwork in the box
• Macintosh:
  • Username = TempUser
  • Password = unique to computer and provided on paperwork in the box
  • There is a ReadMe file on the desktop with instructions on how to create user account

Cause:

• The use of a single local administrator account and password on all new HSC computers has been discontinued.

Notes: