Network Services (Basic and Advanced)


IMS / Infrastructure Solutions provides all network connectivity to UT Health SA campuses and/or associated facilities. Basic network service includes static IP and DNS requests. All network connectivity for UT Heath SA is also provided. Advanced network service includes Wireless Access Points (WAP) and services that require architectural network design/assistance.

Click on the Request Service button to request this service.


All UT Health SA faculty and staff.


For additional information, check these categories in the Knowledge Base:

Data Network Connections

Communications Infrastructure and Equipment (HOP)


Need other assistance? See the following related services:

Telephones information & instruction 

Cisco Jabber information & videos

Guest Wireless information 

Eduroam Wireless information 

HSCWave Wireless information 

Static IP information 

Password Security information 

RightFax Information and Instruction


Please contact the IMS Service Desk at 210-567-7777 option 1



Basic Network Services: No charge for this service.

Advanced Network Services: 

  • Network Engineer hourly rate: $65, 1 hour minimum
  • Wireless Access Point: $1850; includes survey, data drop installation & activation, installation & testing of access point
Request Service


Mon 6/1/20 10:05 AM
Fri 6/12/20 8:06 AM