Network Cable Install / Activation


IMS / Infrastructure Solutions provides all network connectivity to UT Health SA campuses and/or associated facilities. Basic network service includes new network cable installations and existing network cable activations requests. 

Click on the Network Drop/Activation button to request a service.



All UT Health SA faculty and staff.


For additional information, check these categories in the Knowledge Base:

Data Network Connections

Communications Infrastructure and Equipment (HOP)


Need other assistance? See the following related services:

Telephones information & instruction 

Cisco Jabber information & videos

Guest Wireless information 

Eduroam Wireless information 

HSCWave Wireless information 

Static IP information 

Password Security information 

RightFax Information and Instruction

Please contact the IMS Service Desk at 210-567-7777 option 1



Network connection flat rate schedule: 

  • Data networking connection, $585 
  • Data network prewire (wiring only), $300 
  • Data network drop on prewire, $356
  • Data for New Construction/Reno, $356 
  • Recertify active port, $71 
  • Wireless Access Point, $1850
  • Materials - at cost 
  • Urgent requests are subject to expediting fees, $200 

Special network application requests: 

  • $45.00 per hour for Network Analyst and Installation Staff 
  • $60.00 per hour for Senior Technical Staff (example: ACL changes, special firewalls, etc.)