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Add a shared mailbox or calendar to your outlook

Beginner's guide to creating emails that are accessible for everyone.

This is a guideline to switch authentication methods to your email account as Basic Authentication will no longer be supported by Microsoft after October 2022.
This replaces the legacy Basic Authentication. Modern Authentication is a more secure and versatile mechanism for logging into Office 365.

This article will show you step-by-step instructions on how to add a shared mailbox in Outlook.

User needs to change their mail configuration in the native iPhone mail app after being migrated to Exchange Online.

Adding additional mailboxes on Mac

Recent migration of mail processing to Office 365 has resulted in changes to how spam and bulk messages are classified.

After setting up Office 365 on a new computer and not able to see the shared calendar In Outlook client. The Microsoft 365 feature must be selected in order or the calendar to appear

The following steps will add a shared mailbox that a user already has permissions to. It will add the shared mailbox folder under the user personal mailbox.

With the larger email quotas you get on Office 365, we recommend you move mail from your .pst files (personal folders) to your Office 365 account. This allows you to access all of your email no matter what computer you are using.

NOTE: Large .pst files may cause Outlook to crash. If you have a large .pst file and Outlook crashes, restart the process making sure to not import duplicate items. The process will continue where it was when Outlook crashed.

Why do the owner permissions that I see in Outlook for a shared mailbox not match the owner IMS sees set for that mailbox on the server?

this is how you set send on behalf for shared mailboxes and user mailboxes

A user needs to manage a distribution list they own after being migrated to Exchange Online.

A requested name change or e-mail address change has been processed by IMS but is not appearing in the Global Address List (GAL) in Outlook.