Examplify (ExamSoft) for PC and Mac Support

Summary

Shows contact information and steps to follow for support

Body

Verify Examplify (Examsoft) is compatible with your computer and meets the minimal specifications

A. Visit any one of the 4 Desktop Support areas

1. Old Dental School 4.421T (by the computer store)

2. Nursing School 1.140

3. ALTC 106 (across from the book store)

4. COHR 4.080

B. https://examsoft.com/resources/examplify-minimum-system-requirements/

C. Access the ExamSoft FAQ’s for information and troubleshooting located at: 

https://support.examsoft.com/hc/en-us/articles/11145653607437-Exam-Taker-Quick-Start-Guide

D. Contact tech support via phone or web:

1. ExamSoft 24/7  866-429-8889 ext. 1

2. ExamSoft Help Center: https://support.examsoft.com/hc/en-us

3. UTHealthSA Phone Support 210-567-7777 option 1

4. UTHealthSA Help Desk https://remote.uthscsa.edu/

Tip: Reboot your computer prior to exam day and if given a mock exam, run it prior to exam day (if you have any issues you can then contact ExamSoft or the Help Desk for assistance).

Details

Details

Article ID: 92179
Created
Wed 4/5/23 10:11 AM
Modified
Thu 4/6/23 11:50 AM