Enterprise Research Management System (ERMS) Support

NOTE: If this is an urgent issue, please call 210-450-6666.
 

• Click the “Request Service’ button to request assistance or report application and product issues. Types of requests include and are not limited to: report assistance, central office permission updates, module configuration, general application guidance.
   
• For non-technical: issues and module specific questions, reach out to the offices at: Agreements: contracts@uthscsa.edu; COI & COC: coi@uthscsa.edu ; IRB: irbreliance@uthscsa.edu
   
•  For Report requests please use the 'Reports Request' option found here:https://uthscsa.teamdynamix.com/TDClient/2009/Portal/Requests/ServiceCatalog?CategoryID=15012

Log on Issues Tips

• If you are a student, do not include livemail when signing on. This should be the format domainid@uthscsa.edu. Additionally, you should use your Canvas password to log in.
• Logging into ERMS is with your university credentials, i.e. your domain password.  If you need to reset your university domain password, please contact the IMS support desk at 210-567-7777.

For additional questions, email vpr-it@uthscsa.edu or call 210-450-6666.